软件更新问题

开发的程序，客户已经在使用的情况下，想要进行更新。
比如说 表单增加了一个字段。
我需要如何做呢？

已经通过电话的方式告诉客户通过平台的导入导出实现软件配置信息的更新。

软件导入不可用

您好，请贴出您的后台错误信息。谢谢。

java.lang.NullPointerException
        at cn.myapps.util.DbTypeUtil.getTables(DbTypeUtil.java:305)
        at cn.myapps.util.DbTypeUtil.getTable(DbTypeUtil.java:322)
        at cn.myapps.core.table.ddlutil.ChangeLog.getDBTable(ChangeLog.java:596)

        at cn.myapps.core.table.ddlutil.ChangeLog.compare(ChangeLog.java:120)
        at cn.myapps.core.table.ddlutil.ChangeLog.compare(ChangeLog.java:59)
        at cn.myapps.core.dynaform.form.ejb.BaseFormProcessBean.getChangeLog(Bas
eFormProcessBean.java:643)
        at cn.myapps.core.dynaform.form.ejb.BaseFormProcessBean.doChangeValidate
(BaseFormProcessBean.java:633)
        at cn.myapps.core.expimp.imp.ejb.ImpProcessBean.doImportValidate(ImpProc
essBean.java:197)
        at cn.myapps.core.expimp.imp.action.ImpAction.doImp(ImpAction.java:68)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultAc
tionInvocation.java:365)
        at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(Defau
ltActionInvocation.java:217)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:191)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.webwork.interceptor.ScopeInterceptor.intercept(Scope
Interceptor.java:368)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doInter
cept(DefaultWorkflowInterceptor.java:137)
        at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(
MethodFilterInterceptor.java:81)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(Va
lidationInterceptor.java:115)
        at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(
MethodFilterInterceptor.java:81)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.interc
ept(ExceptionMappingInterceptor.java:100)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(Around
Interceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.interc
ept(ExceptionMappingInterceptor.java:100)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(
FileUploadInterceptor.java:233)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionIn
vocation.java:189)
        at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.
java:113)
        at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(Dis
patcherUtils.java:233)
        at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterD
ispatcher.java:198)
        at cn.myapps.base.web.filter.OBPMFilterDispatcher.doFilter(OBPMFilterDis
patcher.java:43)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(Act
ionContextCleanUp.java:78)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at cn.myapps.base.web.filter.AjaxMultiLanguageFilter.doFilter(AjaxMultiL
anguageFilter.java:42)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at cn.myapps.base.web.filter.PersistenceFilter.doFilter(PersistenceFilte
r.java:30)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at cn.myapps.base.web.filter.SecurityFilter.doFilter(SecurityFilter.java
:155)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at cn.myapps.base.web.filter.EncodingFilter.doFilter(EncodingFilter.java
:27)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:243)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:225)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:169)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(Authentica
torBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:168)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:98)
        at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:
927)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.jav
a:407)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp
11Processor.java:999)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(
AbstractProtocol.java:565)
        at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoin
t.java:1812)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExec
utor.java:885)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor
.java:907)
        at java.lang.Thread.run(Thread.java:619)

您好，请问您的使用环境是什么，因为之前的版本导入导出有问题，所以我需要在您的版本上去确认。方便的话，请将您的使用环境，作为签名档，谢谢。

oracle 11.2
windows xp,windows 7,windows 2003.
sp5
ie7,ie8,ie9,firefox,chrome.
我的使用环境这样的。

能否提供您导出的软件ZIP文件，以便我这边本地测试。

导入方式：软件
20120601060913.zip (306.61 KB, 下载次数: 2488)

2012-6-1 18:10 上传

点击文件名下载附件
软件导入文件

请问一下，这个问题进行得如何了？