知识管理问题

知识管理的全局搜索没有，点击我的日志报错，报表数据检索报错

您好，本地测试如下，请问您现在是什么版本，版本号是多少，建议您打一下补丁。

回复 2# sophie


    SP8版本，请问下补丁怎么打？

请去http://www.teemlink.com/bbs/view ... &extra=page%3D1下载所需补丁
并根据http://www.teemlink.com/bbs/viewthread.php?tid=164027来进行操作
PS，对obpm系统不熟练的新手来说最好先搭建个测试环境。

回复 4# david
我已经下载了补丁包。那请问下补丁包是把那些内容给覆盖掉？？

回复 5# 晨帛信息


    这个是tomcat里的我这边的有SP8的源码。我需要覆盖掉那些东西？

回复 6# 晨帛信息
能不能个人帮忙远程看下。现在登录知识管理又报这个错误啊！
java.lang.NullPointerException
        at cn.myapps.km.org.ejb.NRoleProcessBean.doQueryRolesByUser(NRoleProcessBean.java:83)
        at cn.myapps.km.org.ejb.NUser.getKmRoles(NUser.java:25)
        at cn.myapps.km.org.ejb.NUser.login(NUser.java:151)
        at cn.myapps.core.security.action.LoginHelper.initWebUser(LoginHelper.java:119)
        at cn.myapps.core.sso.autherticator.DefaultLoginAuthenticator.validateLogin(DefaultLoginAuthenticator.java:79)
        at cn.myapps.core.security.action.LoginAction.doLogin(LoginAction.java:208)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:365)
        at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:217)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:191)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:137)
        at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:81)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)
        at com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:81)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:100)
        at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189)
        at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113)
        at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:233)
        at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:198)
        at cn.myapps.base.web.filter.OBPMFilterDispatcher.doFilter(OBPMFilterDispatcher.java:43)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:78)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at cn.myapps.base.web.filter.AjaxMultiLanguageFilter.doFilter(AjaxMultiLanguageFilter.java:43)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at cn.myapps.base.web.filter.PersistenceFilter.doFilter(PersistenceFilter.java:33)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at cn.myapps.base.web.filter.SecurityFilter.doFilter(SecurityFilter.java:90)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at cn.myapps.base.web.filter.EncodingFilter.doFilter(EncodingFilter.java:28)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
        at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:852)
        at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:584)
        at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1508)
        at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
        at cn.myapps.km.org.ejb.NRoleProcessBean.doQueryRolesByUser(NRoleProcessBean.java:83)
        at cn.myapps.km.org.ejb.NUser.getKmRoles(NUser.java:25)
        at cn.myapps.km.org.ejb.NUser.isKmAdmin(NUser.java:53)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:491)
        at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:785)
        at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:61)
        at com.opensymphony.xwork.util.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:84)
        at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:819)
        at ognl.ASTMethod.getValueBody(ASTMethod.java:75)
        at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:170)
        at ognl.SimpleNode.getValue(SimpleNode.java:210)
        at ognl.ASTChain.getValueBody(ASTChain.java:109)
        at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:170)
        at ognl.SimpleNode.getValue(SimpleNode.java:210)
        at ognl.Ognl.getValue(Ognl.java:333)
        at com.opensymphony.xwork.util.OgnlUtil.getValue(OgnlUtil.java:192)
        at com.opensymphony.xwork.util.OgnlValueStack.findValue(OgnlValueStack.java:246)
        at com.opensymphony.webwork.components.Component.findValue(Component.java:295)
        at com.opensymphony.webwork.components.If.start(If.java:67)
        at com.opensymphony.webwork.views.jsp.ComponentTagSupport.doStartTag(ComponentTagSupport.java:29)
        at org.apache.jsp.km.kmindex_jsp._jspx_meth_ww_005fif_005f0(kmindex_jsp.java:540)
        at org.apache.jsp.km.kmindex_jsp._jspService(kmindex_jsp.java:217)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:393)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320)

建议楼主搭建个测试环境，跟进http://www.teemlink.com/bbs/viewthread.php?tid=164027的指引，一步一步做。有问题再沟通。

回复 8# david
我现在就在环境中。报的这个错

您好：请问您打了sp8最新的补丁后，您km是操作什么tomcat报这样的错误呢？您是登录KM还是说点击操作日志，或者是说进行搜索出现这样的问题呢？记住这里要确保您km的链接是正常的，同时麻烦您去检查该用户是否已经有km所属的角色。